LegacyBox Alternative FAQ
Common questions about LegacyBox alternatives and why customers are choosing better options
MemoryBox by DigMyPics is widely considered the best LegacyBox alternative. Here's why:
- 20+ years of experience (since 2002) vs LegacyBox's 11 years
- Professional color correction included at no extra cost
- All formats accepted - not just 35mm like LegacyBox
- 15-20 day turnaround vs LegacyBox's 3-4 months
- Real-time tracking - watch your photos being scanned online
- 4.9/5 star rating vs LegacyBox's 3.2/5 average
Customers are switching from LegacyBox due to several persistent problems:
- Extremely long wait times: 3-4 months vs industry standard of 2-4 weeks
- No enhancement services: LegacyBox provides no color correction or quality improvements
- Limited format support: Only handles 35mm slides/negatives; others returned unscanned
- Poor communication: No real-time tracking or project updates
- Items returned as "unconvertible": Without proper explanation or rescue attempts
- Assembly-line approach: 700,000+ items per week means less individual attention
Many customers report much better experiences with MemoryBox after switching.
No, LegacyBox does not provide any photo or video enhancement services.
LegacyBox's own customer service has confirmed they only do basic "1:1 transfers" with:
- ❌ No color correction
- ❌ No dust or scratch removal
- ❌ No quality improvements
- ❌ No restoration services
MemoryBox includes professional enhancement at no extra cost:
- ✅ Color correction on every photo and film frame
- ✅ Dust and scratch removal
- ✅ Exposure and contrast optimization
- ✅ Professional quality review
LegacyBox has significant format limitations:
❌ LegacyBox REJECTS:
- 110 format slides/negatives
- 126 format slides/negatives
- 127 format slides/negatives
- APS film cartridges
- Disc film
- Medium format slides
- Large format slides
- Glass slides
These are returned unscanned
✅ MemoryBox ACCEPTS:
- Wide variety of slide formats
- Wide variety of negative formats
- Wide variety of photo prints
- Wide variety of video tape formats
- Wide variety of film formats
- Polaroids
- Photo albums
- Scrapbooks
Minimal format restrictions
MemoryBox Timeline:
- 15-20 days total
- Real-time tracking available
- Preview photos/videos online as they're scanned
- Regular status updates
- Direct communication with technicians
LegacyBox Timeline:
- 3-4 months typical
- No real-time tracking
- No preview capability
- Limited status updates
- Call center customer service only
Bottom line: MemoryBox is 6-8 times faster than LegacyBox while providing superior quality and service.
MemoryBox offers better value than LegacyBox. Here's why:
What's Included in MemoryBox:
- Professional color correction (would cost $100s elsewhere)
- Dust and scratch removal (would cost $100s elsewhere)
- Wide variety of formats accepted (minimal items returned unscanned)
- Real-time tracking and preview
- Multiple rescue attempts for problematic media
- 20+ years of expertise
What LegacyBox Provides:
- Basic transfer only (no enhancement)
- Limited format support
- No preview or tracking
- Items often returned as "unconvertible"
Customer Quote: "DigMyPics outdid LegacyBox on every front – even a better price!" - J. Corona, CA
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